Shipping & Delivery
At Andaluza Home, every order is carefully prepared and dispatched from our studio in Andalusia, Spain.
We aim to dispatch all orders within 1–2 business days of receipt, although this may occasionally take longer during particularly busy periods or seasonal launches.
Shipping Destinations
We currently ship throughout Spain, the United Kingdom and most European destinations.
If your country is not available at checkout, please contact us at hello@andaluzahome.com and we will do our best to help.
Shipping Rates
Spain
· €4.99 for orders below €50
· Free shipping on orders of €50 or more
Estimated delivery time: 3–4 business days.
European Union
· €6.99 for orders below €50
· Free shipping on orders of €50 or more
Estimated delivery time: 3–6 business days.
United Kingdom
· £9.99 for orders up to £39.99
· £7.99 for orders between £40.00 and £79.99
· Free shipping on orders of £80 or more
Estimated delivery time: 5–8 business days.
Customs, Duties & Taxes
Orders shipped to the United Kingdom are sent on a Delivered Duty Paid (DDP) basis.
The price you pay at checkout includes all applicable taxes and duties. There should be nothing further to pay upon delivery.
If you are contacted regarding additional charges, please get in touch with us and we will be happy to assist.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information.
You can also log into your customer account to view your order status and tracking details.
Shipping Address Information
Please ensure your delivery address is entered correctly when placing your order.
Once an order has been dispatched, we are unable to amend delivery details. Incorrect or incomplete address information may result in delays, failed deliveries or additional charges, for which we cannot be held responsible.
Lost or Delayed Deliveries
While the vast majority of orders arrive safely and on time, delays can occasionally occur due to weather conditions, customs processes, public holidays or courier network issues.
If you believe your parcel is delayed or missing, please contact us at hello@andaluzahome.com and we will investigate with the courier on your behalf.
Multiple Parcels
Occasionally we may dispatch products separately to avoid delays. Where this happens, there will be no additional shipping charge to you.